Case Study

How Deemah Tea Biscuits used Twitter to boost sales during Ramadan

Key results




The opportunity

Saudi Arabia-based food brand Deemah (@Deemahksa) realised Ramadan was a key time to raise awareness about its new tea biscuit brand Deemah Tea Biscuits and increase market share. Prior to the campaign, it held only 7% of the market.

The strategy

Ramadan is a special time in the Arab world. Unsurprisingly, it’s also the highest sales period for biscuit brand Deemah Tea Biscuits.

To make the most of this, Deemah developed a campaign based around that moment prior to consumption where people dip the biscuit in the tea.

The result was the Bela Bshai campaign, which means ‘dip it in tea’ in Arabic.

  • Retail
  • Europe, Middle East, and Africa
  • Creative Canvas
  • Case Study
  • Saudi Arabia
  • Audience Targeting


Promoted Video

A video Tweet campaign was used to spread awareness about the new product, targeting relevant people on a daily basis. To make it more engaging, Deemah set the video to the tune of the famous Italian song ‘Bella Ciao’ from the 1950s.


Promoted Trend

One day after the Promoted Tweet campaign started, a Promoted Trend campaign was launched to amplify the awareness/reach plus engagement.

The success

By approaching the audience through a Promoted Video and Promoted Trend, the campaign succeeded in generating 17M impressions, 133K clicks, and 8M video views. In less than two weeks, the product sold out in the KSA market.

Deemah is one of the top brands of biscuits in Saudi Arabia, and is highly engaged with the country and the traditions. So we wanted to do something very special for this product. The result was a beautiful campaign, and an increase in sales for our Deemah Tea Biscuits.

Mohammed Al Aqeel, CMO, Deemah Tea Biscuits

Solutions used

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Creative Canvas

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